How does iContract create agreements?

iContract offers fixed agreement templates that use the facts you provide and do not require AI. For specialty agreements without a fixed template, iContract can offer clearly labeled optional AI-assisted drafting.

Does iContract guarantee that an agreement is enforceable?

No. iContract is software, not a law firm, and it does not provide legal advice or guarantee that any agreement is valid or enforceable in a particular jurisdiction. Consider qualified legal review for high-stakes or jurisdiction-specific matters.

How much does a contract generator cost?

iContract offers a free tier for basic contract generation. Premium plans start at affordable rates for unlimited contracts, e-signatures, and advanced features like risk scanning and compliance monitoring.

How to Write a Cancellation Policy: 2026 Service Business Guide

Refund tiers, no-show fees, force majeure exceptions — every service business needs a clear cancellation policy. Here's how.

Published 2026-04-22 · 7 min

Cancellation Policy = Revenue Protection

Without a clear cancellation policy, last-minute cancellations and no-shows kill revenue. A clear, fair policy reduces cancellations and protects income when they happen.

Standard Refund Tiers (Service Businesses)

Industry-Specific Considerations

Force Majeure Exceptions

Carve out exceptions for events beyond client's control: medical emergencies (with documentation), death in family, government travel restrictions, natural disasters. Builds goodwill and avoids viral PR disasters.

Reschedule vs Cancel Distinction

Encourage rescheduling over cancellation: 'Reschedule with no fee if 7+ days notice; cancellation per refund schedule above.' Most clients prefer rescheduling — it preserves your time and their money.

Display the Policy Prominently

Cancellation policy must be conspicuous BEFORE booking — buried in long terms isn't enforceable in many states. Show during checkout with a checkbox confirming acceptance.

Free Cancellation Policy Templates

iContract generates cancellation policies for various service businesses (events, photography, coaching, consulting). Free in 2 minutes.

FAQ

Can I keep the entire deposit if a client cancels?

Yes if the deposit was clearly labeled non-refundable and the cancellation policy is conspicuous before booking. Hidden 'no-refund' policies face consumer protection challenges.

What about chargebacks?

Document everything: signed contract, cancellation policy acknowledgment, communication history. Send to credit card company immediately when chargebacks come in. Customers must show breach by you to win chargebacks.

Should I refund for medical emergencies?

Strongly recommended for serious medical emergencies (with documentation). Bad PR from rigid no-refund policies often costs more than the refund itself. Make exceptions case-by-case.

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